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"Can your technician really
solve my problem?"
The answer to this question is a resounding,
100-percent
confident, resolute and absolute, "YES!" We are just that
confident in our services.
After all, isn't the
typical technician an
all-purpose computer
"know-it-all"
anyway? The fact is we have
complete faith in our technicians'
ability to solve your computer repair issue or network crisis.
We offer a "You don't pay unless we fix
it" guarantee. Few, if any, in the industry offers a policy like
this!
Here's How the
Guarantee Works:
- Give us a call to set up an appointment
with one of our technicians.
- Agree to the onsite
diagnostic fee
of $99.99 or the drop-off diagnostic fee of $29.99.
- Depending on which fee you agree to, allow us to come to your site (home, office, business),
or drop off your computer with us,
- The technician will perform
a diagnostic test on
your computer, then make recommendations
about what needs to be done to repair the issue
completely.
- If you follow our technician's advice about
what services must be performed to solve your issues, he or she will
do exactly what is stated up front.
- If our technician performs these
services but does not solve your problem, you will not be obligated
to pay a single penny!
This is our "You don't pay unless we fix it"
guarantee.
Note:
All customers must
first
agree to the "onsite
diagnostic
fee"
before one of our technicians
travels to their site.
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